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AIRA STUDIO POLICIES

Please read through my policies prior to booking.

For safety and liability purposes, no children are permitted in the servicing room and must be with an adult in the designated waiting area. 

For safety and cleanliness, no pets are permitted in the studio. 

No spectators in the servicing room. All guests are allowed to wait in the designated waiting area. 

No outside food or drinks permitted in the servicing room.

All payment’s are required at the end of every service. We accept cash and/or credit/debit card’s. 

No refund’s for any service’s rendered. 

No walk-in’s available. 

Unless it is an emergency, no cell phones are permitted during services. 

Booking

A credit or debit card is required to book an appointment. Nothing will be charged to your card at the time of booking. 

A reminder and appointment confirmation request will be texted and/or e-mailed to you 2 days prior to your scheduled appointment time. Please confirm your appointment at this time. All unconfirmed appointments will be taken off the schedule.

Fill’s & Foreign Fill’s

Every person’s lash retention differs based on skin type, hair type & growth, eyelash extension style and length, daily activities & personal maintenance and hygiene. Therefore, knowing if you require a 2-Week Fill or a 3-Week Fill varies from person to person.

When booking your fill’s, consider the following - 

A 2-Week Fill is constituted as a service that is conducted no longer than 14 days after the previous service. For example, if your last service was on January 1st, than your fill should be scheduled no later than January 14th. A client should have 60% of their extension’s left. Both requirements needs to met for a 2-Week Fill. Anything less than 60% is considered a 3-Week Fill. Anything less than 50% is considered a Full Set. 

A 3-Week Fill is constituted a service that is conducted no longer than 21 days after the previous service. For example, if your last service was  on January 1st, than your fill should be schedule no later than January 21st. A client should have 50% of their extension’s left. Both requirements needs to met for a 3-Week Fill. Anything less than 50% is considered a Full Set. 

All Foreign Fill’s are accepted.

Every Foreign Fill will begin with a quick consultation. The intention is to determine what type of Foreign Fill to conduct  - 

A Lash Remedy Treatment - A complete removal of previous work and Full Set Application. 

A Basic Foreign Fill - A removal of all outgrown extension’s and application. 

The type of service conducted is determined by the quality of a client’s previous work, the type of lashes that were used, and the length of time between past and current service. When booking, please book under “Foreign Fill”. 

Late Arrival’s

 There is a 5-  15 minute grace period. Anything later will result in the need to re-schedule or cancel your appointment. A $75 cancellation fee will be charged to the client’s card on file. 

Cancellation’s

If you are unable to make your appointment, please re-schedule or cancel your appointment 24 hours prior.  Cancellation’s with less than a 24 hour notice, will be charged a $75 cancellation fee.

No-Call’s & No-Show’s

No-call/no-show’s will be charged 100% of their service to their card on file. All future bookings will require a 100% pre-payment. 

Appointment Refusal’s

Continued and consistent late-arrival’s, cancellation’s and/or no-call/no-show’s could result in permanent appointment refusal’s. 

After-Care & Maintenance

Every person’s after-care & maintenance differs based on skin type, hair type and growth, daily activities and eyelash extension style and length. A specific after-care and maintenance plan will be discussed with every client based on the above. 

Generally, it is important to thoroughly wash, dry and brush your eyelash extension’s no less than twice a day. This is to ensure lash hygiene and cleanliness, as well as, retention of the extension’s.